I bought the dang thing for 225 dollars and for some reason the game/voice knob just acts as a glorified mute button. If using a gaming console (PS4/Xbox One) make sure the MixAmp TR is in Console Mode.

Support Channel: https://www.astrogaming.com/contact/. Press question mark to learn the rest of the keyboard shortcuts.

If you are on a PC and the game/voice balance is only turning up towards voice, it is because you … Press question mark to learn the rest of the keyboard shortcuts. Question.

Unplug the headset from the MixAmp TR and plug it directly into an Ipod or Mp3 player. If using a PC or computer, make sure the MixAmp TR is in PC Mode. The PS4 Slim does not have an optical audio output our products rely on to receive game sound.

I understand you are experiencing issues with your A40 TR System. I have Astro MixAmp Pro Voice set to default.

The game voice knob basically acts like a second volume button and doesn’t allow me to actually balance them. Please complete all fields below.

So I’ve had a pair of Astro A40 TR X-Edition for quite some time. I play on a PS4 slim and I’m still waiting on the adaptor so I can hook up the optical cable but that shouldn’t affect it that much should it? When I turn the knob to game, it just goes mute. Power button should be illuminating White.
Please visit our FAQ/Knowledge base by clicking here. I've been doing a little research of my own, but I'm looking for others opinions, I've owned older gens of both but currently I see so many people rocking the a40 TR, ... Update Astro A50 Gen 4 not working.

Game sounds and skype sounds are both heard when set to voice. Many ASTRO customers have asked us how this is going to affect compatibility with ASTRO A40 TR + MixAmp Pro TR and A50 Wireless products.

Plug a different headset into the MixAmp TR (Any headset including ear buds) check to see if the audio quality is the same or is improved. By using our Services or clicking I agree, you agree to our use of cookies.

Power button should be illuminating Red. Basically the USB cable controls the mic, and the optical controls the gameplay sound, More posts from the AstroGaming community.

By using our Services or clicking I agree, you agree to our use of cookies. The Official subreddit of the ASTRO Gaming products/headsets.

As per our setup guides through the quick start menu and YouTube, you should not have the optical cable connected when gaming on the PC.

The optical cable is the sole purpose of how the voice works due to how PS4 handles the microphone over psn chat.

Posted by 5 months ago.

... A40 or a50? We at ASTRO gaming will be able to keep you updated on firmware updates and other interesting stuff happening with your product so you don't have to worry about keeping up with it all.


Didn’t come with a MixAmp but that’s fine as I couldn’t afford one anyways. A40 MixAmp Pro TR Game/Voice Dial not working.

Question.

Not sure if the adapter will even fix your issue tbh, but I never looked too far into it.

If using a PC or computer, make sure the MixAmp TR is in PC Mode. Check and see if your audio quality is the same or better. Let your agent know all the steps you tried and the outcome of your troubleshooting. Here are a few steps you can take to attempt to remedy the issues.

Press J to jump to the feed. This would be the issue and why your mixer is not working correctly. It will help speed the resolution of your case! Question. Balance control does not mix between game and voice on PC. Cookies help us deliver our Services. What's wrong?

The USB cable handles everything including the game and voice side of … Trying to use this mix amp and mic on pc.

Make sure the inline mute cable is plugged completely into the headset and MixAmp TR.

Only problem is that the Game/Voice dial seems to only work as a glorified volume button. A40 MixAmp Pro TR Game/Voice Dial not working. Here are a few steps you can take to attempt to remedy the issues. Picked them up from Best Buy and they’ve never had any issues. Close.

If these steps did not alleviate the issues you were experiencing, or if you have narrowed down the issue, please go to the link below and submit a case. I use and hdmi splitter because it is a ps4 slim and I believe I have the set up correct so anything would help. I understand you are experiencing issues with your A40 TR System. Recently tho, the Astro website had a sale on the old gen PS4 MixAmp Pro TR and I decided to get it.

If you are in need of customer service, click here for more information. Fix: Astro A40 Mic not working If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. The Official subreddit of the ASTRO Gaming products/headsets. 1. You should be able to feel the cable click into the headset and MixAmp TR firmly.

PS4 Slim: Astro MixAmp TR game/voice dial backwards. Make sure in the PS4 audio menu it's set to chat audio, NOT all audio, It is but the game audio come through my monitor then, New comments cannot be posted and votes cannot be cast, More posts from the AstroGaming community.

What is going on? If using a gaming console (PS4/Xbox One) make sure the MixAmp TR is in Console Mode. Power button should be illuminating Red. Cookies help us deliver our Services. This works in most cases, where the issue is originated due to a system corruption.

Press J to jump to the feed. The game voice knob basically acts like a second volume button and doesn’t allow me to actually balance them.


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