Together we found out that we had to enable the access to the headset for all apps (Windows 10). This told me that it probably has something to do with the wi-fi connection. 7. Same problem here, but it seems logitech doesn't give a shit. Right click on the microphone. About your mic, is it happening on all application? Click on the Properties. Initial setup 1 Charge the headset by connecting it to a USB port via USB cable.
Ya, I thought it might be a charging issue, but I charged it and I still have this problem. 2) Unplug your microphone halfway out from your controller, and plug it back. 'Cannot use content, cannot connect to the server to verify the license" ? The only things I can find from Sony support are this -. The mic of my g432 is Not working at my ps4. that might confuse people into thinking the headset works when you're connected to the internet via wired but not when you use a wi-fi router. 1.Plug the headset's USB adapter into a free USB port in the computer tower and make sure it lights up.
Now everything is working. Also my PC tells me everything should be fine. If you are using two wireless headsets, or a USB 3.0 device, use a USB extension cable to move the dongles/USB device away from one another. Thanks for reaching out. No idea if this will help you or not, but my mic wasn't working the other day. Thanks anyways! I'd be more than happy to help you with your G432 7.1 Surround Gaming Headset. Remove the wireless adaptor from the PS4™ and plug back in after a minute. NOTE: The headset will not appear as a separate device in the Playback and Recording lists. Press question mark to learn the rest of the keyboard shortcuts. Your hub for everything related to PS4 including games, news, reviews, discussion, questions, videos, and screenshots. Check the settings of the console as well and make sure the mic of the device is enabled. Were you able to revert to default settings? Changing the angle of the plug. If you aren’t using the official PS4 headphones, chances are that you … The largest PlayStation 4 community on the internet. I downloaded G Hub and it tells me everything is fine. Glad to know that it is working now. Try using the device as well using all modes of connection provided to it.
Your hub for everything related to PS4 including games, news, reviews, discussion, questions, videos, and screenshots. But you can also just plug the wireless receiver into the USB instead and everything should work. My drivers are up to date, I been using these headsets recently, there are brand new. Also with the USB cable they don't work at all no heaphones audio no mic either. oh yeah.. Logi_Jhoe it was a problem with the drivers on my computer, it works just fine after a restart. Another reason of the HyperX Cloud Alpha mic not working is that the headset is not set as the default device on your system or is disabled. I tried to connect it with all included adapters and to all my PC ports. 2 Insert the wireless adaptor in the USB port. PS4 headset with mic not working Solution One – Check PS4 headset thoroughly. 3 Slide the POWER switch to position “1” or “2”. I have the PS4 wireless headset plugged into my PC with an AUX cord. The only problem is, that I am very quiet and others can't really hear me. If that did not work, t ry resetting your headset: On your headset, slide the power button from OFF to either position 1 or 2, and then back OFF. my friend couldn't hear me. You might need a splitter cable, a lot of PCs have separate headphone and microphone ports. Since when did you notice the issue? The mic of my g432 is Not working at my ps4.
I have been idle for some time but I found a solution. The Sound is fine but the mic doesnt work. See if that works. You can get this problem if your sound drivers are … when you have it connected wirelessly, try looking through the options to see if there is a mic mute option or something that is causing your problem. To keep your information private, please don't share any information like your email and ticket number publicly, just let me know once you are done so I can check on your account. When you have the gold headset on your head (all the buttons on the left side), hold both the "up/down" on the sound/chat button in the front of the headset until you hear a beep and it'll bring the sound settings back to default. However, gaming online is no fun if my mic does not work.My PC can not detect any microphone? Apologies for the trouble and that I fail to attend this promptly. Thanks for the tips, everyone! Using the headset with the applicable PlayStation® systems Compatible with the PS4™ and PS3™ system software version 1.60 / 4.20 or later. When playing GTA Online last night on PS4, my mic wouldn't work on the PS Gold headset, when connected via Wi-Fi, i.e. Check the 'Disable' box inside the box. If your headset won't connect, disconnects, or the sound skips: Remove any USB 3.0 devices from the PS4 when using the headset.
0. You're browsing the GameFAQs Message Boards as a guest. PlayStation® Gold Wireless Headset Troubleshooting. I then tried to plug in the PS Gold headset using the adapter that came with the headset, and the mic worked fine, although the audio level was lower than when used w/ wi-fi. Try the device on a different computer as well for trouble isolation. The issue was the mic gain settings being all the way at the lowest setting for some reason. Please make sure that the device is set as default audio recording device under Sound Settings of the computer. Apologies for the trouble that you are having. My personal speaker for all sounds broke, therefore I been using my headsets for sound. If all fails, I suggest that you create a ticket here. I also installed the latest drivers. Check if mic is working. 3.Open the Control Panel and choose Sound or right click on the audio icon in the taskbar and choose Properties. Help! I hope this works for you.
That'd be greatly appreciated. I bought the G432 Headset but the mic is not working.
For anybody who has a gold headset or maybe can help me solve my issues. Click 'Ok' I also went to my 'microphone privacy setting' (it should appear if you type 'microphone' in Cortana) and I turned off all 'allow these apps to use my mic'. Update the drivers of the device by right clicking its entry under Device Manager then click on update drivers. "wi-fi" is a term used for wireless internet (as opposed) to wired ethernet. Bought a gaming headset with one 3.mm jack. Sony Gold heatset not working, please help. 1 Surround Sound PS4 New Version 2018, White Edition 4. Click on Enhancements. What is the best way to connect this headset to my PC in your opinion? the mic isn't working when you use the headset "wirelessly". Does the headset app find them? I bought the G432 Headset but the mic is not working. Try turning your wireless router on and off and see if the PS4™ recognizes the headset. Right-click the Microphone/Line In input that the headset is plugged into. level 2 … I have the same issue, with the 3.5 splitter cable fr pc the headphones are ok but the microphone is unhearable i have set the volume of the mic to 10 gain at maximum and it sounds like 0.1db CANNOT HEAR please help.
I have the ps4 gold headset hooked up to my PS4. If it’s still not working, move on to the next fix. Might not be what you're seeing, but it worked for me. Try to customize the mic on the profile for each application as well see if that helps. Hello, 4. Might sound stupid, but are you sure you are wearing it the right way (with controls on the left ear) ? Recently a few times when I join a party chat, no one can hear me until I hit the mute button, then unmute it. Have you noticed if the issue occurs on all application or just on a single one?
See if that works. Have you check the settings of the affected application already? Audio Jacks not working: Multi-platform headset not working for xbox one and ps4. Help!! NEW Gaming Headset Mic Headphones For PC Laptop PS4 Slim Pro Xbox One. Even though I maxed everything out. The largest PlayStation 4 community on the internet. If Wi-Fi connection of your PS4™ intermittently disconnects, slows down, or you have a difficulty signing in to PSN: If possible, switch to a wired connection. Hmmmm, I just used the wireless USB dongle it comes with; plugged it in and it worked instantly no issues with the speakers or the mic. Speak into the mic to see if green bars appear next to the Microphone…
When I switched headsets to one connected to the controller, he was able to hear me fine.
Or you can try this non-official but effective solution (this works for many users): 1) Connect your PS4 headset with mic into the PS4 controller. 5. when the gold headset is used wirelessly (via the USB wireless adaptor) it is recognized by the playstation as more than just headphones & mic, there are various settings and even profiles for specific games. How do I share one PSN Plus membership with two PS4's? Glad to know that it is working now though. Sorry not much of a help. But you can also just plug the wireless receiver into the USB instead and everything should work. Wireless audio sounds great. 2.Turn on the headset by holding down the power button for a few seconds until it powers on. i haven't had this issue, but you might want to clarify your post. © 2020 CBS Interactive Inc. All rights reserved. Press question mark to learn the rest of the keyboard shortcuts. I can hear everything fine but the mic isn'tt working. 6. Thanks for reaching out! Its loud, clear, and keeps a connection. The only things I can find from Sony support are this - If your headset won't connect, disconnects, or the sound skips: Remove any USB 3.0 devices from the PS4 when using the headset. My friends keep on telling my that my mic sounds like im talking through a modulator. 3.
In the Logitech Gaming Software however it is not even listed. You might need a splitter cable, a lot of PCs have separate headphone and microphone ports.
I tried to connect it with all included adapters and to all my PC ports. It has an almost all-black coloring with PlayStation-blue lines around both ear cups. Press J to jump to the feed. Solution Two – Update Sound Drivers. Watch.